In Built and Ready to Use
The SMS Survey Module is fully integrated with the Acuitas 2 and Focus 2 Practice Management System. The SMS messages direct patients to a simple responsive web page where they leave their ratings and optional comments. All resultant feedback is then collated and available from the PMS.
- Easy to set up, configure and maintain. Surveys are sent directly to patient smart phones, prompting them to rate and comment on their most recent visit/purchase.
- Compiled feedback provides general and filtered statistics on patient satisfaction, and access to a cache of individual patient comments.
- Help to identify trends within your practice, create informed strategies to optimise your patientsí experience, and measure your effectiveness
Proven to Get Results
Separate studies demonstrate that online surveys return the most candid results, and SMS receive the highest and fastest read and response rates. Combining both, the SMS Survey Module ensures your practice the most honest feedback in the shortest time. Contact us for more information today.