Rodenstock Net provides day-to-day support for opticians
Rodenstock Net will make it easier for dispensing opticians to manage their business with Rodenstock and provide helpful, relevant information to drive sales.
The new intranet service offers a plethora of features to Rodenstock Club customers.
Highlights include the ability to track orders, compare sales statistics year-on-year and an online training tool. Members can download promotional materials including imagery across the Rodenstock range and its licensed partners such as dunhill, Porsche Design and Wimbledon.
Opticians can also view full merchandise material catalogues, keep up-to-date with the latest news on products and services, download advertising templates for practice promotions and even win prizes in online games.
John Harrup, Marketing Communications Manager, said: “Rodenstock Net allows our customers to access a range of in-depth information and useful tools at any time of day. The service is much more user-friendly than our previous system, and demonstrates our commitment to providing the best levels of customer service.
“The launch of Rodenstock Net coincides with improvements to our customer services department, and should help opticians in the day-to-day running of their practices.”